Terms & Conditions

1. Privacy

DigitalCom Solutions Ltd is committed to protecting the privacy and security of personal information. We respect your privacy and value your trust. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use the EZVZIT visitor management system and related services.

2. Application

This Privacy Policy applies to all authorised users (“Users”, “you”) of the EZVZIT website and any services provided by EZVZIT (collectively, the “Services”), and to all personal data submitted by Users or otherwise collected or accessed by EZVZIT in the course of providing the Services.

3. Consent

By accessing or using the Services, or by submitting personal information, you acknowledge and agree that your personal data will be collected, used, stored, and disclosed in accordance with this Privacy Policy.
Where required under UK data protection law, our lawful bases for processing include consent, performance of a contract, compliance with legal obligations, and legitimate interests necessary to operate and improve the Services.

4. Changes to Privacy Policy

EZVZIT may update this Privacy Policy from time to time. Any changes will be effective when the updated version is published on our website. Users are encouraged to review this Privacy Policy periodically. The version in force at the time you access or use the Services will apply.

5. Personal information we collect

To use the Services, Users may be required to provide personal information such as name, contact details, organisation, location, and image (for example, a photograph captured during visitor check-in). EZVZIT account holders and subscribers (“Clients”) may be asked to provide additional information from time to time.

We may also collect non-identifying information relating to how Users interact with our website and Services, including through cookies, analytics, and session technologies. This information may include browser type, operating system, IP address, pages visited, and usage patterns. This data is used for internal purposes such as service administration, system monitoring, analytics, and service improvement.

6. How we collect personal information

We collect personal information directly from Users wherever reasonable and practicable, including when Users:

• access or use the Services

• submit information through online forms

• communicate with us directly

• interact with our Services through integrated third-party platforms

In some circumstances, we may receive personal information from third parties, such as Clients or third-party service providers that integrate with EZVZIT via APIs. Where personal data about third parties is provided to us, the provider confirms that they are authorised to do so and that the individual has been informed of this Privacy Policy.

7. Use and disclosure of personal information

We may collect, hold, use, and disclose personal information for the following purposes:

• providing, operating, supporting, and improving the Services

• communicating with Clients and Users, including customer support

• billing, invoicing, and payment administration

• sending service-related notifications and system alerts

• promoting and marketing the Services where permitted by law

• enforcing our terms, policies, and legal rights

• complying with legal and regulatory obligations

• protecting the rights, safety, and security of Users, third parties, and our business

• facilitating business transfers such as mergers, acquisitions, or restructuring

To deliver the Services, we may share personal information with trusted third-party suppliers, service providers, and integration partners who provide infrastructure, hosting, analytics, communications, and other essential services. Some of these parties may be located outside the United Kingdom. Where international transfers occur, we take appropriate steps to ensure adequate safeguards are in place in accordance with UK data protection laws.

8. Security

EZVZIT takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Users should take care when sharing information online.

9. Access, correction, and user rights

Under UK data protection law, Users have rights to access, correct, erase, restrict, or object to the processing of their personal information, and to request data portability where applicable.
Requests can be made by contacting our Privacy Officer using the details below.

Where personal data has been collected as part of a visitor check-in at a Client’s premises, requests may be referred to the relevant Client, who acts as the data controller for that information.

10. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once personal information is no longer required, we will securely delete or anonymise it, subject to any legal retention obligations.

11. Business transfers

In the event of a merger, acquisition, sale of assets, or similar transaction, personal information may be transferred as part of the business assets. Users will be notified of any such change where required by law, along with any relevant choices available to them regarding their personal information.

12. Privacy Officer and complaint

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact our Privacy Officer:

The Privacy Officer
DigitalCom Solutions Ltd.
Email: support@ezvzit.com

We take privacy complaints seriously and will respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
www.ico.org.uk